Ebook The Social Labs Revolution: A New Approach to Solving our Most Complex Challenges, by Zaid Hassan
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Current responses to our most pressing societal challenges—from poverty to ethnic conflict to climate change—are not working. These problems are incredibly dynamic and complex, involving an ever-shifting array of factors, actors, and circumstances. They demand a highly fluid and adaptive approach, yet we address them by devising fixed, long-term plans. Social labs, says Zaid Hassan, are a dramatically more effective response.
Social labs bring together a diverse a group of stakeholders—not to create yet another five-year plan but to develop a portfolio of prototype solutions, test those solutions in the real world, use the data to further refine them, and test them again. Hassan builds on a decade of experience—as well as drawing from cutting-edge research in complexity science, networking theory, and sociology—to explain the core principles and daily functioning of social labs, using examples of pioneering labs from around the world. He offers a new generation of problem solvers an effective, practical, and exciting new vision and guide.
- Sales Rank: #560858 in Books
- Published on: 2014-02-03
- Original language: English
- Number of items: 1
- Dimensions: 8.50" h x 5.50" w x .50" l, .61 pounds
- Binding: Paperback
- 208 pages
Review
“This book provides decision makers with a practical guide to addressing complex challenges. It offers a clear-eyed, hopeful, and realistic approach that is timely and much needed.”
—Cherie Blair, CBE, QC, founder, Cherie Blair Foundation for Women
“Welcome to the social labs revolution—and to Zaid Hassan’s splendid account from the front lines of this movement bringing new ways to tap and focus collective intelligence for systemic innovation.”
—Peter Senge, Senior Lecturer in Leadership and Sustainability, MIT Sloan School of Management, and author of The Fifth Discipline
“This book should be compulsory reading for anyone whose ambition is to change the systems that perpetuate poverty and inequality rather than just to mitigate the symptoms.”
—Kate Wareing, Head of Innovation and Learning, Oxfam GB
“A profoundly important and timely book. Hassan has been at the center of the social labs revolution since its beginning and explains this powerful new approach to tackling the world’s most pressing challenges in a clear, concise, and compelling fashion.”
—Joseph Jaworski, author of the international bestseller Synchronicity
“Zaid Hassan offers an innovative, powerful new approach for tackling our toughest global challenges and bringing about lasting social change.”
—Minh-Thu Pham, Director of Public Policy, United Nations Foundation
“Increasingly we face complex social problems that we can solve only through working together, not only with friends and colleagues but also with strangers and opponents. Zaid’s book shows us a new way of doing so. It represents an important milestone in learning how to address our most profound challenges.”
—Adam Kahane, author of Solving Tough Problems, Power and Love and Transformative Scenario Planning
“We know that social, experimental, prototyping, and systemic approaches have worked in the Internet ecosystem and for entrepreneurs—Zaid Hassan’s radical book shows us how they can work for complex social issues.”
—Howard Rheingold, author of the bestsellers Virtual Reality, The Virtual Community, Smart Mobs, and Net Smart
“Anyone interested in doing something about the complex, multicultural, economico-politico-social problems that the planet is facing must read this book.”
—Edgar H. Schein Professor Emeritus, MIT Sloan School of Management, and author of Humble Inquiry
“Democracy, society, and civilization are all undermined by those who seek only to profit from the future. The Social Labs Revolution opens up the space to see, seed, and grow better future possibilities.”
—Dr. Angela Wilkinson, Counselor for Strategic Foresight, Organisation for Economic Co-operation and Development
“Real transformational change requires a radical transformation in the way civil society creates strategy. The Social Labs Revolution offers a promising approach to achieving just that.”
—Wael Hmaidan, Director, Climate Action Network International
“Through his hard-won practical wisdom, Zaid Hassan bravely and honestly outlines a radical new approach to solving our toughest social challenges. Read this brilliant book.”
—Mustafa Suleyman, cofounder and Chief Product Officer, DeepMind Technologies
“A powerful and practical book—read it.”
—Tim Harford, author of The Undercover Economist Strikes Back and Senior Columnist, Financial Times
“This truly personal, analytical, and luminous work based on years of research, reflection, and experience is essential reading for all those who aspire to effect deep and sustainable social change.”
—Gabriella Etmektsoglou, Director, New York University Berlin
“This is a highly readable, provocative narrative, filled with insights, questions, and, above all, a deep yearning to know how best to make a difference in this troubled time.”
—Margaret J. Wheatley, author of Leadership and the New Science and, most recently, So Far from Home
“Zaid Hassan’s extremely compelling and readable manifesto is for people looking for effective solutions beyond packaged development programs and short-term or one-off social entrepreneurship projects. It is a work of information and insight that can be applied right now.”
—Melissa Finn, Lecturer, Department of Political Science, Wilfrid Laurier University
“Drawing from his own experiences, Zaid Hassan shows how to engage with complexity in the real world and offers a compelling alternative to plans that can often be outdated by the time they are written.”
—Danny Burns, Team Leader, Institute of Development Studies, University of Sussex
“Required reading for policymakers, practitioners, academics, and engaged citizens everywhere.”
—Milla McLachlan, Director, Southern Africa Food Lab
“Read this book if you seek wisdom and practical experience with solving tough problems. Hassan is a facilitative leader of systemic change, not merely an observer, and he writes well.”
—Hal Hamilton, Codirector, Sustainable Food Lab
“This is the type of book I will always have two copies of: one as an immediately useful narrative with insights on every page, and one to share with others.”
—George Roter, CEO and cofounder, Engineers without Borders Canada
“Innovative, informative, accessible, and relevant, Zaid Hassan’s book is a necessary tool in understanding today’s volatile, exciting, and dynamic world. Strongly recommended.”
—Wajahat Ali, cohost of Al Jazeera America’s @AJAMStream
“A must-read for all those who are in the business of trying to tackle the many social problems afflicting our planet.”
—Kamran Bokhari, Vice President, Middle Eastern and South Asian Affairs, Stratfor, and coauthor of Political Islam in the Age of Democratization
“Zaid Hassan brings many years of experience understanding processes of social change. He rightly identifies that the world is going through a very challenging period—and his thoughts deserve to be engaged with thoroughly in addressing those challenges.”
—Dr. H. A. Hellyer, Nonresident Fellow, Foreign Policy, The Brookings Institution
“All our important problems are systemic; this book will help you not just find better answers to the problems but learn how to build better strategies for changing the systems themselves.”
—Alex Steffen, Planetary Futurist in Residence, IDEO, and author of Carbon Zero
About the Author
Zaid helped found Reos Partners in 2007 where he serves as Managing Partner of the Oxford office. Reos Partners is an international organization dedicated to supporting and building capacity for innovative collective action in complex social systems, which also has offices in Cambridge (MA), The Hague, Johannesburg, Melbourne, Sao Paulo and San Francisco. Zaid has worked around the world, on issues ranging from the sustainability of global food systems, child malnutrition, re-designing financial systems, climate change, and countering violent extremism. He is currently leading on a major effort to reduce global emissions; on a UK-wide strategy to practically increasing the resilience of communities and an effort on preventing state collapse in the Middle East. Over 2009-10 Zaid was an Associate Fellow of The Institute of Science, Innovation and Society, Said Business School at the University of Oxford. He has been a contributing author to the innovative green website, worldchanging.com since its launch and writes columns for the Islamic Monthly and Religion Dispatches. He tweets @zaidhassan Foreword author Joi Ito is the director of the MIT Media Lab. He is a leading thinker and writer on innovation, global technology policy, and the transformative role of the Internet in society in substantial and positive ways. Ito is a vocal advocate of emergent democracy, privacy, and Internet freedom, serving as both board chair and CEO of Creative Commons, and sitting on the boards of Creative Commons, Knight Foundation, the John D. and Catherine T. MacArthur Foundation, The New York Times Company, Mozilla Foundation, WITNESS, and Global Voices. BusinessWeek named him one of the "25 Most Influential People on the Web" in 2008. In 2011, he received the Lifetime Achievement Award from the Oxford Internet Institute.
Most helpful customer reviews
6 of 6 people found the following review helpful.
Important insights from cutting edge work
By S. RYE
I devoured this book in the matter of 2 days. It's not often that I read a book and recognise it as a seminal work on the cutting edge of social change.
Zaid beautifully frames the case for taking a new approach to tackling complex challenges, at an important time for our society.
'We have technical & scientific labs to tackle our biggest technical & scientific challenges. We need social labs to tackle our biggest social challenges.'
We're currently working on what I would categorise as a 'next gen social lab' (by Hassan's definition) in New Zealand, focused on youth wellbeing. The book gave great context and language to explain our work on Lifehack HQ to our many stakeholders.
I think the concrete examples that Hassan gave of his work around the world were excellent, but I would like to have also had seen a few more examples of other independent Labs and case studies.
It was great to see a nod to the role of cultural technologies (like Theory U), entrepreneurship methodologies (like Lean Startup), and technical methodologies (like Agile & Scrum). We see these are core to underpinning our work to develop the Lab, as well as embedding in the projects and ventures which emerge from Lifehack HQ.
I'm looking forward to reading the Field guide which is soon to be released, and seeing how our work compares.
Thank you to Zaid & your colleagues for releasing this book to raise the profile and understanding of Social Labs and the revolution we hope to see in social change approaches around the world.
0 of 0 people found the following review helpful.
Heads up, for the planner..a must read
By carolefromtampa
For those of us who are actively looking for ways to create change in emergent complex situations, Zaid Hassan’s book, The Social Labs Revolution offers some logical and routinely ignored steps to be considered when forced to envision a schema that is of necessity sketchy, pliable, and hopefully productive. His book gives the would be intervener, in a complex situation, a very real heads up about the difficulty and the nature of this experimental approach. His presentation is easy to read. It is for the most part a quick read, but offers helpful bits of information and cautions. I would certainly recommend it for anyone who is embarking upon a complex mission.
If you are not familiar with the unpredictable nature of complex, not just complicated and challenging problems, Hassan offers the following three criteria. Complex problems are problems that are evolving on multiple fronts at varying rates of speed and are interrelated. The very nature of the complex situation is that it is constantly emerging and shifting. Complex problems are always at a deficit position relative to the possible availability of useful data. Because the production of data is growing with such great speed, it simply is not possible to know everything that is known at the time you are considering a course of action. And, finally people must be involved in all levels and sides of the complex situation, and people change. Maintaining an awareness of these caveats, which seem to be ‘impossibilities’ actually enriches the decision process because one is not diverted by the notion that somehow a different perception, if it can be found, will convert these ‘impossibilities’ such that they amenable to the planning process and, therefore, can be solved.
Hassam assures the reader that attempting to use the planning process with both top down input and a prediction of future outcomes fails 90% of the time and yet, he explains why we continue to rely on this process, particularly and most disastrously, in times of crisis. He discusses the propensity to use a planning process in the context of muscle memory. It is the ‘go to’ method that we have been trained to employ.
Hassam emphasized the absolute necessity of including the people effected by the complex situation as part of the exploration and experimentation of possible interventions. Further, he decries the use of samples, when populations are of concern.
The very nature of the process that Hassan delineates in his book renders explicit detailing and any sort of manual-of-instructions in his presentation, an impossibility. Critics of his book are overlooking the main point. This is innately and necessarily an experimental approach. Not a laboratory experimental approach, but on the ground, on-going evolutionary, experimental approach. He does a very good job of sorting out the major issues of concern.
0 of 0 people found the following review helpful.
Timely and insightful ...
By Joanne McNeill
With social labs emerging all over the globe, Hassan makes a timely and insightful contribution to the field. Drawing on personal experience he moves the discussion beyond hypothetical claims and convincingly establishes why traditional planning-based approaches provide woefully inadequate responses to complex challenges.
By nature, strategic planning is predictive, formal and detached. Its processes rely on linear trajectories - design, implement, evaluate - and path-dependency is created through the investment of resources into the tactics proposed. Complex challenges involve emergent situations, that generate a constant flow of information which must be negotiated, requiring actors to continually adapt their behaviour (p.19). In this context, the predictive focus of strategic planning is highly problematic, as is the reliance on rational experts one-step removed from the issues and from the political realities of implementation.
Social labs are positioned as 'platforms' that are purposefully configured to address the unique characteristics of complex challenges, taking a prototyping-based approach to developing responses. Hassan defines social labs as involving teams of diverse participants (social), that generate ongoing and sustained efforts (experimental), focused on addressing the root cause of the issue (systemic) (p.3). Social labs draw on a range of techniques and tools, but it is the interaction of these three elements that set them apart as a truly strategic model.
In making the case, Hassan draws on considerable personal experience with several social labs. Providing rich food for thought, his accounts include discussion of the difficulties, failures and learnings - a generous sharing, true to the iterative and experimental nature of social labs. The 'seven how-tos' of setting up a social lab (Ch.8) provide further practical insights.
The balance between conceptual discussion (why) and useful practical content (how) make this a 'must read' for anyone working with complex challenges, and especially those that advise them.
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